PRIVACY POLICY

Last update: 2020-10-01

We, at Agro-DigitalPH, value and respect your privacy as well as the security and protection of personal data of our customers, partners, and employees. As we collect, use, store, and dispose information you provide us, we will faithfully steward this information and treat it with utmost respect and confidentiality.

We commit to adopt and observe appropriate rules, standards and laws for data privacy protection. This policy is in compliance with Republic Act No. 10173 (Philippines) or the Data Privacy Act of 2012 and its implementing rules and regulations, including any other applicable local and international data privacy legislations.

This policy covers the collection, use, access, sharing, retention, and disposal of your information. As you decide how to share your personal information with us and others, we encourage you to also take the necessary precautions to protect your own privacy.

To constantly provide the proper protection to your information, we may update this policy every now and then to keep it responsive with Data Privacy requirements, coverage and technology security advancements. We encourage you to check this page from time to time to ensure that you are updated and pleased with any changes we made.

Setting up an account

In order to use the functionalities of the services, you will have to create a user account which requires you to submit certain personal data. When you register and create an account, we will require you to provide us with your name and email address. We will also ask for certain information about yourself. Upon activating an account, you will select a user name and password, which you will use so you can securely access and maintain your account.

Why we collect your personal data and information

We collect and maintain information so we can:

• 1. Enhance your customer experience, and improve, develop and determine tailored services to meet your preferences and needs;
• 2. Acknowledge, update, and communicate with our partners about their support;
• 3. Review and continuously improve our services and channels, including but not limited to, our websites, social network accounts, and mobile applications;
• 4. Abide by any safety, security, public service or legal requirements and processes;
• 5. Process information for statistical, analytical, and research purposes.

What type of data and information we collect

Throughout your use of our services, we may collect information that may be considered personal and sensitive. We collect contact details only when you knowingly and voluntarily submit them to us.

Personal information refers to any information from which the identity of an individual can be reasonably and directly ascertained, or when put together with other information would directly identify an individual, such as the following:

• 1. Name
• 2. Address
• 3. Contact details
• 4. Date of birth

Sensitive personal information refers to any information that falls under the category of personal information with higher security impact which we gather from the supporting information or documents presented, such as:

• 1. Age
• 2. Gender
• 3. Nationality
• 4. Government-issued ID’s
• 5. Cardholder data
• 6. Bank account and payment information

How we collect your personal data and information

We collect your personal data and information through different resources and only when you knowingly and voluntarily submit them to us.

In general, we collect this information through:

• 1. Personal, face-to-face contact;
• 2. Phone calls;
• 3. Message channels, including, but not limited to, SMS, Viber, and Facebook Messenger;
• 4. Forms, including, but not limited to, sign-up sheets
• 5. Online channels, including but not limited to, social media, official websites, and mobile applications; and
• 6. Other channels in the course of rendering our services to you.

While collection of your personal data relies to the fullest extent possible on the original source, your personal data might also have been obtained through your devices or other third parties, including but not limited to, our partners and affiliates, and appropriate government agencies.

We may use cookies and other available technology to remember your preferences and customized settings and facilitate access to our channels. Information from cookies are not personally identifiable. You may refuse the use of cookies by selecting the appropriate settings on your device. However, please note that if you do this, you may not be able to use the full functionality of our website and mobile application.

Who we may share your data and information with

The confidentiality, integrity and security of your data and information are important to us. Thus, we have set in place reasonable and appropriate processes and technologies to safeguard your personal information. We do not disclose or share your personal information without your permission, except when required by law or the appropriate government agencies. We do not rent, sell, or exchange your information.

​

We may share your personal information with authorized personnel and third-party service providers, but only the information needed for them to deliver specific objectives or facilitate specific processes. These personnel and providers include authorized personnel such as the staff and key volunteers during events. Third-party service providers may refer to payment gateway and information technology systems.

We may also share your information with government agencies if we believe in good-faith that sharing such information is necessary to detect, prevent, or otherwise address any legal issues under the laws of the Republic of the Philippines.

All staff and third-party service providers are held to strict confidentiality obligations consistent with what is required by law, and will be held accountable if they fail to meet these obligations.

How we protect your data and information

We take precautions including organizational, physical, and technical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. When there is a need for us to store your Personal Data with a third-party data storage provider, we use contractual arrangements such as Data Sharing Agreements to ensure that those providers take appropriate measures that are aligned with our data privacy and information security policies.

​

Your personal information will only be retained as long as necessary for the fulfillment of the purposes stated above for which data was obtained. We will take reasonable steps to destroy or de-identify personal information if it is no longer needed for any purpose.

What are your rights as a data subject

You are afforded certain rights in relation to your personal data under applicable data privacy laws and regulations.

• 1. You have the right to be informed that your personal data will be, are being, or were, collected and processed. This information is provided in this Privacy Policy.
• 2. You have the right to access and request a copy of any data and information relating to you that we may have on our computer database and/or manual filing system.
• 3. You have the right to rectify or correct any data and information relating to you if it is found to be outdated.
• 4. You have the right to object to the processing of your personal data and information.
• 5. You have the right to suspend, withdraw or order the blocking, removal or destruction of your personal data.
• 6. You have the right to file a complaint with relevant government agencies for any violation of your rights as a data subject, including the National Privacy Commission of the Philippines.

Updating Your Personal Information

As we are transparent with each other, you will always have a way to access or correct your Personal Data and Information unless there are practical, contractual and legal reasons that would prevent us from doing so. We would just need ample time to provide or correct that information for you, but rest assured it would be completed.

If you would like to update your personal information, please send us an e-mail at info@agro- digitalph.com

Questions about our Privacy Policy

For questions or clarifications about our Privacy Policy or if you are in need of any assistance on your Data Privacy needs or concerns, please e-mail us at info@agro-digitalph.com